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Drop-off & Collection Instructions

Specific instructions for your airport are sent with your booking confirmation. Below is a general guide for what to expect on the day of travel.

Before you leave home

Have your booking reference, registration plate and the operator's phone number to hand. Leave a little earlier than usual to allow for traffic.

On arrival at the airport

Call the operator about 20 minutes before you arrive. Follow signs for Short Stay / Departures and meet the driver at the agreed bay.

On return

Once you've collected your luggage and cleared customs, call the operator. Your car will be brought back to the same bay within minutes.

Flight delays or early arrivals

No need to worry — operators track all flights in real time and adjust automatically. There are no extra charges for delays.

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